COURSE OBJECTIVES
By the end of the course, participants will be able to:
TARGET PARTICIPANTS
COURSE CONTENT
The Role of the Manager
Understanding Customer Expectations
Setting and Reviewing Customer Service Standards
Motivating Teams and Individuals
Effective Communication with Teams and Customers
COURSE FEEFEE FOR UK, ISTANBUL = £2900
FEE FOR MALAYSIA INDIA, UAE, CAIRO = £2500
FEE FOR USA